The large number of images that we receive makes keeping all images indefinitely cost prohibitive. However, we believe that it is a great value to you to be able to reorder prints with the same color as the original order. Therefore, as a service to you we retain your images in our system for a period of nine (9) to eleven (11) months.
Additionally, for orders that have had extensive retouching or detail work, Ramsey Resources recommends that you add “upload full size images” and/or “archive to CD/DVD” service to your order. The upload is free and the files can be downloaded from the Internet. We offer archiving to CD/DVD for a minimal charge to produce the disk.
This service guarantees that you can use the retouched images in future orders. It also allows you to share them with your customers should you so desire.